FAQ

Questions - Answers

Frequently Asked Questions

Answers to yoUr Questions

How can I be referred?

If you are privately insured, check with your insurance company first to ensure they will cover your treatment. Then, request an authorisation code, as you will need to pass this on to our administrative team. If you are paying for your own treatment, then please get in touch via our contact page.

Mr Isaac also sees selected NHS patients at Mount Stuart Hospital. Please speak to your physiotherapist or GP for a referral or book via the NHS Choose & Book/e-Referral website.

I have private insurance, will they cover me?

Private Health Insurance should cover most knee and hip procedures. However, before you book your surgery, check this with your private health insurers.

What is the process?

First, you will have to make an appointment for an initial consultation to establish your condition and the best surgery options for you. You will then be advised on a surgery date. Following surgery, you will need to attend a follow-up appointment(s).

How long will I be in hospital?

This depends on your surgery, your state of health and how well you recover. Exact details of your hospital stay and recovery period will be discussed with you once we establish your condition and what surgery is right for you.

How do I book an appointment?

To see Mr Isaac for an initial consultation, please phone his secretary at Mount Stuart Hospital on 01803 321602 or fill out the contact form.

Suitable NHS patients can be seen by Mr Isaac at Mount Stuart Hospital. Please ask your physiotherapist or GP to refer you, or book via the NHS Choose & Book/e-Referral website.

Do I need a general anaesthetic?

This depends on your surgery. Not all surgeries require a general anaesthetic, and we will talk you through all available options.

How do I pay?

If you are privately insured, your invoice will be sent to your medical insurers. Please ensure you are covered and have an authorisation code for your surgical procedure. If you wish to pay for your treatment yourself, you can pay by bank transfer, credit/debit card or cheque on receipt of an invoice. Finance packages are available from Ramsay Mt Stuart Hospital.

OUR TESTIMONIALS

WHAT PATIENTS ARE SAYING

I had my ACL recon performed by Mr Isaac at Mt Stuart Hospital, I have now managed to completely return to all my sporting activities at the same level as pre injury and have no issues at all. Needless to say the outcome of the surgery has far exceeded my expectations and I'd have absolutely no qualms seeking out or recommending Mr Isaac in the future"

Steve M

ACL Reconstruction

I’m writing to let you know that thanks to my wonderful new keen I’m now back to cycling and walking on the moors again, with no discomfort at all..

Dean S

Knee Replacement

Note: Identities changed for confidentiality purposes.

As today marks the first birthday of my replacement knee I felt I must drop you a line! The expression "I felt a new man" is possibly overused but for me it is absolutely the case. I go to the gym twice a week, and go hashing in the evenings, but more importantly I feel free again to enjoy life. I can nearly catch up with my grandson now!

Jack W

Total Knee Replacement

Just to say thank you for fixing my dodgy knee - I recovered quickly from my surgery and have been back to work, such a relief to no longer be in pain

Simon S

Arthroscopy and Meniscectomy

Note: Identities changed for confidentiality purposes.

Thank you so much for all your wonderful expertise in giving me my new knee. It’s incredible that as soon as you operated all my pain went! Thank you also for giving me my life back. I’m coming on brilliantly and every day is a bonus.

Jannet A

ACL Reconstruction

Just a very big thank you for all your input over the last two years and culminating in new full knee replacement, I know it will serve me well

Ben J

Tota Knee Replacement

Note: Identities changed for confidentiality purposes.

I would like to express my gratitude for the attention and professional care that I received from you at Mount Stuart during my knee replacement, thank you so much for making this happen

Sandeet M

Total Knee Replacement

I have just returned from a week's skiing, I was able to ski for the week pain free and walk well and return home with no ill effects. This was a huge improvement and in fact the trip was only possible due to the surgical treatment I received from you and your team

Randal I

Arthroscopic Meniscal surgery

Note: Identities changed for confidentiality purposes.

A big thank you to you and your team for giving me a new knee for my birthday! It is certainly a birthday I will never forget but your kindness, concern and friendly manner turned what could have been a really traumatic experience into an adventure that I could cope with reasonably well!

Sara L

Total Knee Replacement

I want to thank you for your excellent care over the last 18 months or so, I am so grateful and appreciative of all you have done for me, I am delighted with the results

Renee H

Total Knee Replacement

Note: Identities changed for confidentiality purposes.

A letter of thanks to yourself and your team for a very successful partial knee replacement performed by you. A first class result with virtually no limitations – I am back to walking six miles without problems.

Clare K

Partial Knee Replacement

I would like to thank you and your wonderful team for the surgery on my knee, I cannot imagine better or more considerate care

Karren V

Partial Knee Replacement

Note: Identities changed for confidentiality purposes.

I would like to thank you and all the excellent staff at Mount Stuart Hospital following my knee operation, I feel I was very fortunate to have you once again carrying out my second knee operation

Issy S

Total Knee Replacement

My half-knee replacement is working perfectly, with no pain and no clicking or stiffness. I’d like to thank you very much for your help and your patience.

Matt B

Partial Knee Replacement

Note: Identities changed for confidentiality purposes.

I just want to thank you again for the marvellous job you have done, and for persuading me that the time was right for me to have a new knee. It is behaving beautifully; it’s a wonderful thing to be waling normally again, without any pain.

June B

Total Knee Replacement

Thank you very much, again, for your marvellous masterpiece in the replacement of my disintegrating right knee…

Peter H

Partial Knee Replacement

Note: Identities changed for confidentiality purposes.